Technical Writing in Toronto

2015-09-21
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In addition, to Excel and Access development we also provide the following services.

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Technical Writing

We provide professional technical writing services. These services include writing documents such as:

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Our user manuals are very user-friendly and include screenshots, graphics, and step-by-step instructions on how to complete specific tasks. An application can be intuitive, and user-friendly, but a good manual is a great reference tool and a must-have, especially for new people being introduced to a project or application.

Reports are what companies thrive on, especially with graphs and charts so that they can tell at a glance the state of any section or department within the company. A good report should not only provide details, but also summarize and provide an overview outlining the scope of the report.

A checklist is another great tool and once you start using them, you will find it is hard to live without them. Some of their major benefits are:

  • a complex series of steps are completed in the proper order each time.
  • steps do not get missed since they are written on the checklist.
  • they provide a written record of when each steps was performed and by whom.

Training

We can provide group or individual training. It can be hands-on using the new application and performing test-case scenarios, or it can be class-room with a slideshow and handouts. It totally depends on what is needed and wanted. We will customize a training plan to suit your requirements.

Support

We will provide support for all custom applications written as part of the initial package. This includes telephone and on-site support, which is available for 30 days after the applications goes “live”. In addition, long-term support can be purchased. Our annual support contract can include upgrades and modifications, so that your application is always current and reflects your expanding needs.

Datacon’s Services

At Datacon our aim is to be a one-stop shop for a number of IT services. We have over 10 years of experience in writing manuals, user guides, training materials (including slideshows), on-line help, and other documentation. Our goal is to to communicate technical and complex information in an easy-to-understand format to an end user. Our technical writing and training services can be part of an application development project or as a stand-alone service.

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